Introduction
Welcome to Control Buddy USA LLC. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us in any other way.
Who We Are
Control Buddy USA LLC is a company registered in the United States. We produce software and hardware control systems for the A/V industry. Our services are offered globally, and we comply with applicable data protection laws.
Information We Collect
Personal Information
When you use our services or visit our website, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information Username, password, and other details necessary for account creation and access.
- Payment Information: Credit card details and billing information.
- Usage Data: Information about how you use our website and services, including IP addresses, browser types, and usage patterns.
Non-Personal Information
We may also collect non-personal information, which cannot be used to identify you. This includes aggregated data about website usage and performance metrics.
How We Use Your Information
We use your information for the following purposes:
- Providing Services: To process transactions, manage your account, and provide customer support.
- **Improving Services: To enhance our website, develop new features, and conduct data analysis.
- Communication: To send you updates, newsletters, and marketing materials (with your consent).
- Compliance: To comply with legal obligations and enforce our terms of service.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and providing our services.
- Legal Authorities: When required by law, to comply with legal processes, or to protect our rights.
Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, and disclosure.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: To request a copy of your personal information.
- Correction: To request corrections to any inaccurate or incomplete data.
- Deletion: To request the deletion of your personal data under certain circumstances.
- Objection: To object to the processing of your data for specific purposes.
- Portability: To request the transfer of your data to another service provider.
Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
- Email: privacy@controlbuddy.com
Effective Date: 06-21-2024
By using our website and services, you agree to the terms of this privacy policy.
